Product Support & Services

Eaton UPS Services and Products

Power outages happen—and when they do, you need a backup solution you can trust. At Florida Critical Power, we deliver reliable Eaton Uninterruptible Power Supplies (UPS), certified Eaton UPS service, battery replacements, and comprehensive power protection solutions to keep your critical systems running. As Eaton’s authorized manufacturer Florida agent, we provide only genuine Eaton Power Quality products and services—no knockoffs, no used parts, no compromises.

Why Choose Florida Critical Power?

We are Eaton Power Quality experts. Our Eaton Customer Service Engineers (CSE) are all Eaton factory-trained and continuously updated on the latest engineering advancements to keep your equipment in top shape. They also have exclusive access to Eaton’s proprietary service software, documentation, and firmware updates, ensuring your system runs efficiently.

Genuine Eaton Parts & Batteries

Eaton is the sole source for tested and reliable UPS replacement parts and batteries. Unlike third-party options, Eaton-certified replacements go through rigorous quality testing and come with the proper warranty protection.

Authorized Eaton Service Agent

We are the authorized agent for Eaton, offering genuine OEM service solutions. Eaton does not train, certify, or support independent third-party providers for servicing its UPS and power quality products. Only Eaton has access to proprietary software, firmware, repair documentation, and service materials. We provide direct access to Eaton’s national service engineer and parts devision.

Fast & Reliable Service

As your authorized Eaton agent, we get priority direct access to parts and technical support. With a service contract we can ensure 24/7 response with the correct repair or solution within 4-hours of notice.

Complete UPS & Battery Solutions

UPS and battery systems work best when sourced together. That’s why we offer a seamless, end-to-end approach that maximizes uptime, extends battery life, and eliminates issues before they happen. Our battery maintenance procedures even exceed IEEE specifications to keep your backup power at peak performance.

Our Services

UPS Startup & Commissioning

Ensure reliable performance from day one with professional UPS startup and commissioning services that verify proper installation, configuration, and operation according to manufacturer and industry standards.

Battery Replacements & Preventive Maintenance

We only use Eaton-certified batteries and provide preventive maintenance that extends battery life and reduces failures.

Critical Power System Protection & Solutions

Safeguard critical systems with tailored power protection solutions, including UPS systems, surge protection, and power conditioning to ensure clean, uninterrupted power.

Emergency Support

Power problems don’t wait for business hours, and neither do we. Our trained in field local service engineers have the tools, parts, and expertise to get you back online no matter the hour.

PredictPulse Remote UPS Monitoring

Stay informed and in control with 24/7 remote UPS monitoring that provides real-time alerts, performance insights, and proactive issue detection to keep your systems running smoothly.

Eaton UPS Extended Warranties

Protect your investment and reduce long-term maintenance costs with extended warranty coverage that ensures priority 24/7 service, replacement parts, and peace of mind beyond the standard warranty period.

Eaton UPS Preventive Maintenance Services

Maximize UPS reliability and lifespan with scheduled preventive maintenance that identifies and addresses potential issues before they lead to system failures.

Power Quality Monitoring

Detect and diagnose power disturbances with advanced monitoring services that provide actionable insights to improve system performance and prevent equipment damage.

Load Bank Testing

Verify the performance and capacity of your power systems under real-world conditions with load bank testing that ensures your UPS and backup systems are ready when needed.

Thermographic Inspections

Identify hidden electrical hotspots and potential failures early with thermal imaging inspections that help prevent costly downtime and enhance system safety.

First Responder & Operational Training

Empower your staff with the knowledge and confidence to operate and maintain power systems safely and efficiently through expert-led, hands-on training sessions.

End of Service Life & Extension Programs (SLEP)

Plan and manage the safe, efficient retirement or upgrade of your UPS systems with tailored end-of-life programs that minimize risk and optimize replacement timing.

At Florida Critical Power, we don’t just sell UPS systems—we deliver trusted Eaton Power Quality solutions backed by expert service, real warranty protection, and factory-certified support.

Need reliable Eaton UPS Service or Products? Let’s talk.

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